GitHub Community
[2026-03-16] Incident Thread - Copilot #189795
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Update: April 20, 2026 We have provided more details about changes to Copilot Individual Plans in this discussion, which may be updated if new information becomes available. To keep conversations all in one place and to ensure you receive timely updates and recommend you subscribe to the discussion linked above. We'll be closing this discussion as the initial incident was resolved. We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating. In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription. If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started. Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread. |
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Replies: 242 comments 88 replies
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I am affected, upgraded from student to pro trial plan, and the issue started around 6 hours ago (could be longer, but that's when I woke up and noticed.) Happening on all my systems across the VSCode extension, web copilot chat and copilot CLI. |
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I have this issue noticed it as soon as I opened it 5 hours ago. I'm on pro trial |
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I'm having trouble with 2 accounts, I created this one to test it and it's having problems too. |
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I'm affected and using the pro trial plan and the issue just started today. I still can't use any premium models. |
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affected, i am on Pro trial |
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From today morning. PRO TRIAL. |
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I just recognized it ~1h ago. subscription pro trial |
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Affected – Copilot Pro Trial I’m also experiencing this issue. Plan: Copilot Pro Trial Claude Sonnet and Opus models were visible and working yesterday. However, starting today they no longer appear in the Copilot Chat model selector. I confirmed this is happening on my Pro trial account, and the premium/advanced models have disappeared from the VS Code model picker. The issue started approximately today (2026-03-16). |
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exactly the same! |
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This is NOT just VS Code. |
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same here, i changed to pro but sonnet still not appear |
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Today (2026-03-16), both Claude Sonnet 4.6 and Claude Opus 4.6 have disappeared from the model selector in Copilot Chat. These models were available and functioning correctly yesterday. Plan: Copilot Pro Trial |
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Same here, I'm on PRO Trial, no Sonnet or Opus |
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Seeing this in the GitHub cloud coding agent; only have Auto and GPT-5.1-Codex-Max available for my Copilot Pro trial. 
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I've already clicked on the "Start Paid Plan" as this was the solution in another thread, although I was on the copilot pro plan. Is there any way to reverse this since this post mentioned that we should not click on the "Start Paid Plan"? |
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me too! |
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same, and charged $10 as well. |
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Same here |
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Affected – Copilot Pro Trial I’m also experiencing this issue and now the trial end and i'm paying and models pro dissapered. Plan: Copilot Pro Trial - Copilot Pro |
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Plan type: Student (still active) Issue: Premium/advanced models (Claude Sonnet / Opus 4.6 and GPT-5.4) are missing from the VS Code model picker. Environment: VS Code Version: 1.114.0 (user setup) Commit: e7fb5e96c0730b9deb70b33781f98e2f35975036 Date: 2026-04-01T09:27:11Z Electron: 39.8.3 ElectronBuildId: 13658728 Chromium: 142.0.7444.265 Node.js: 22.22.1 V8: 14.2.231.22-electron.0 OS: Windows_NT x64 10.0.26100 GitHub Copilot extension version: 0.42.3 When it started: Notes:
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Hi Same here, I'm on PRO Trial |
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Yes , i also have the same problem , it shows language model unavailable , i am on pro trial |
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i am using copilot pro trial and today only i am not able to use advanced models like opus and sonnet Issue : when i am using opus or Sonnet its shows language model unavailable github.copilot-chat (Pro-trial) |
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I had the same problem on 14-04-26, how can I solve this problem?
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Yes, and what is the solution?
Le mar. 14 avr. 2026 à 11:01, SYAIFUL HENDRI IRAWAN <
***@***.***> a écrit :
… On GitHub Pro Trial
Copilot version: 0.43.0
VSCode version: 1.115.0
OS: Windows
The issue started about two days ago.
—
Reply to this email directly, view it on GitHub
<#189795 (reply in thread)>,
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The same here - Pro trial. The issue started today. |
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The same problem, Access Denied and when I send a prompt they told me Language Model Unavailable. The list of language models is also empty. |
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📋 Plan type — Pro trial The model picker is no longer shown. |
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Plan type: Pro |
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I seem to be stuck in "Downgrade Pending, when I try to upgrade to Pro from being on the Trial I just get taken to the Copilot Features screen where it just says im on Copilot Pro. Plan: Pro Trial |
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This seems to have resolved for me this morning - where I now have no "Downgrade Pending" message, and managing my subscription presents the option to purchase Copilot Pro. Opening VSCode and typing 'test' now doesnt present with a "Language Model Unavailable" message anymore |
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Plan type : Student |
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We have provided more details about changes to Copilot Individual Plans in this discussion, which may be updated if new information becomes available. To keep conversations all in one place and to ensure you receive timely updates and recommend you subscribe to the discussion linked above. We'll be closing this discussion as the initial incident was resolved. |
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Ok so I do I get refunded for my yearly pro? My support ticket was closed, and I was told to go here. Here says to go to copilot support. It says to cancel my plan myself and it’ll ’run out’ meaning I’m paying for access to services you f’ing removed after I paid for them…and it say to try to find my ticket and reply -that was closed and points here. So you cancel my service, set a limit to refund, and then send everyone into a labyrinth. REFUND MY PRO as you made the purchase WORTHLESS AFTER I PAID, please :) |
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[Triste] Que eles removeram os Claudes de pouco em pouco e forçaram o uso das versoes com alto consumo de tokens... como podemos ver aqui: Oque me espanta é este trecho da nota: Mesmo pagando o plano mais caro, você não terá mais acesso das versões excelentes da Claude. |
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and others
Hi everyone!
Our team has made updates that resolved the bug that delayed some of our users receiving their full premium requests after making a change to their Copilot plan. Let us know whether this is now resolved on your end by reacting to this comment.
Please note that it may take a bit more time for some users to see the changes.
Users have also reported that their premium model picker access has been restored on their Copilot trials.
If there is continued difficulty with either of these issues, then it will be helpful to comment and share the following details: