[Bug]: Change user quota to default quota show error. ""An error occurred during the request. You cannot continue. Invalid quota value null".

[rchaconmolero]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

When the quota of an existing user is changed from the web interface to the default or unlimited quota, the message "An error occurred during the request. You cannot continue.
Invalid quota value null".

From the command line it does work.

Steps to reproduce

1.. From Web interface, select existing user and edit.
2. Change quota to "Default" or unlimit quota.
3. Error messages show ""An error occurred during the request. You cannot continue. Invalid quota value null"".

Expected behavior

No errors should be displayed and the user should have the default or unlimited quota assigned.

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

# sudo -u www-data php /var/www/nextcloud/occ config:list system
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "next01d.canal-sur.interno"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.1.1",
        "overwrite.cli.url": "https:\/\/next01d.canal-sur.interno\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "filelocking.enabled": "true",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "dbindex": 0,
            "password": "***REMOVED SENSITIVE VALUE***",
            "timeout": 1.5
        },
        "default_phone_region": "ES",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": 1,
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpdebug": true,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpstreamoptions": {
            "ssl": {
                "verify_peer": false,
                "verify_peer_name": false
            }
        },
        "htaccess.RewriteBase": "\/",
        "updater.release.channel": "stable",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "app_install_overwrite": [
            "twofactor_admin",
            "files_retention"
        ],
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "logtimezone": "Europe\/Madrid",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "logfile_audit": "\/var\/log\/nextcloud\/nextcloud.log",
        "trashbin_retention_obligation": "auto, 1",
        "versions_retention_obligation": "auto, 1",
        "force_language": "es",
        "force_locale": "es_ES",
        "allow_user_to_change_display_name": false,
        "activity_expire_days": 1,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "ldapUserCleanupInterval": 30,
        "session_lifetime": 86400,
        "remember_login_cookie_lifetime": "0",
        "session_keepalive": "true",
        "auto_logout": "true",
        "preview_max_x": "1024",
        "preview_max_y": "1024"
    }
}

List of activated Apps

# sudo -u www-data php /var/www/nextcloud/occ app:list
Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - circles: 28.0.0-dev
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contacts: 5.5.1
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_accesscontrol: 1.18.0
  - files_automatedtagging: 1.18.0
  - files_external: 1.20.0
  - files_fulltextsearch: 28.0.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - fulltextsearch: 28.0.0
  - fulltextsearch_elasticsearch: 28.0.0
  - impersonate: 1.15.0
  - jitsi: 0.18.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - onlyoffice: 9.0.0
  - password_policy: 1.18.0
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - support: 1.11.0
  - survey_client: 1.16.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_ldap: 1.19.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - workflowengine: 2.10.0
Disabled:
  - encryption: 2.16.0
  - files_retention: 1.16.0 (installed 1.16.0)
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - firstrunwizard: 2.17.0 (installed 2.16.0)
  - suspicious_login: 6.0.0
  - twofactor_totp: 10.0.0-beta.2 (installed 8.0.0-alpha.0)
  - weather_status: 1.8.0 (installed 1.6.0)

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

No response

Additional info

No response

[rchaconmolero]

I've been trying a few things. I restored an image of the same server before upgrading to version 28.0.1. I confirm that in version 27.1.4 and 27.1.5 and the problem does not occur. It works correctly.

[lohphat]

I'm having the problem in 27.1.6

[mks3011]

I'm having the problem in snap 27.1.6
also the quota size is reset to default after 2-3 minutes

[skjnldsv]

Fixed in 27.1.7 #43368 @lohphat and @mks3011 :)

[lohphat]

It's still not applied to the ubuntu snap channel so we're still waiting.

[Janl1]

This Issue still persists in 27.1.7 Docker version.