AI-powered solution suggestions for new tickets based on the historical ticket archive. Runs entirely locally — no cloud, no data leaves the organisation.
- Open Chrome →
chrome://extensions/ - Enable Developer mode (toggle top-right)
- Click "Load unpacked" → select the
extension/folder - Open any ticket on helpdesk.gvcc.net → the sidebar appears automatically
The sidebar appears on all incident pages (uid=RegIncident) regardless of status
(Solved, In Progress, New, etc.).
Sidebar controls:
- ▼ / ▲ — minimise / restore
- ↻ — re-run search
- × — close
- Drag the header — reposition the panel freely