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Expand Up @@ -3,7 +3,7 @@ title: "Allowing users to check their booking details"
date: 2025-06-17
---

We’ve found during research that some users find the end of the booking journey a little sudden.
We found during research that some users find the end of the booking journey a little sudden.

They are surprised by seeing the confirmation page, and worry they could've made a mistake when selecting their appointment.

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