We are using Google Maps Platform’s Locator Plus solution for a multi-location business. Every location is open 24 hours a day, seven days a week.
However, Locator Plus incorrectly displays “Closed” in two places:
- At the top of the selected location’s details
- Beside the operating-hours section
When the hours section is expanded, it correctly shows:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The locations also display correctly as open 24 hours in Google Maps, including when viewed while signed out or in an incognito browser window. We confirmed that there are no conflicting special hours or temporary closure settings.
We tested the affected location through the Places JavaScript API and received the following results:
requestStatus: "OK"
businessStatus: "OPERATIONAL"
isOpenNow: true
periods: Array(1)
weekdayText: Array(7)
utcOffsetMinutes: -300
The weekdayText response correctly lists every day as “Open 24 hours.”
The location’s opening-hours period also appears to use Google’s standard format for a continuously open business: one opening period beginning Sunday at midnight without a closing time.
We are currently loading version 0.6.15 of the Google Maps Extended Component Library. We previously observed the same behavior while using an earlier version, believed to be 0.6.11, so this does not appear to be a recent version-specific regression.
Our Locator Plus configuration uses valid Place IDs and has location details enabled. No custom code is being used to calculate or override the open/closed status.
Based on the API returning isOpenNow: true, it appears Locator Plus may be incorrectly interpreting the opening-hours structure used for businesses that are continuously open 24/7.
Has anyone else encountered this issue with Locator Plus or the gmpx-place-overview component?
Is there a recommended workaround for preventing Locator Plus from showing “Closed” when the Places API correctly reports that the location is open?
We are using Google Maps Platform’s Locator Plus solution for a multi-location business. Every location is open 24 hours a day, seven days a week.
However, Locator Plus incorrectly displays “Closed” in two places:
When the hours section is expanded, it correctly shows:
The locations also display correctly as open 24 hours in Google Maps, including when viewed while signed out or in an incognito browser window. We confirmed that there are no conflicting special hours or temporary closure settings.
We tested the affected location through the Places JavaScript API and received the following results:
The
weekdayTextresponse correctly lists every day as “Open 24 hours.”The location’s opening-hours period also appears to use Google’s standard format for a continuously open business: one opening period beginning Sunday at midnight without a closing time.
We are currently loading version
0.6.15of the Google Maps Extended Component Library. We previously observed the same behavior while using an earlier version, believed to be0.6.11, so this does not appear to be a recent version-specific regression.Our Locator Plus configuration uses valid Place IDs and has location details enabled. No custom code is being used to calculate or override the open/closed status.
Based on the API returning
isOpenNow: true, it appears Locator Plus may be incorrectly interpreting the opening-hours structure used for businesses that are continuously open 24/7.Has anyone else encountered this issue with Locator Plus or the
gmpx-place-overviewcomponent?Is there a recommended workaround for preventing Locator Plus from showing “Closed” when the Places API correctly reports that the location is open?